Frequently Asked Questions
Are your candles made from natural ingredients?
Yes! All Petrichor Candles are handcrafted using natural ingredients, phthalate-free fragrance oils, and cotton wicks for a clean, long-lasting burn.
Do you donate to non-profits?
Absolutely! A percentage of every purchase is donated to children’s charities worldwide. Giving back is a core part of our mission to “illuminate the world, one candle at a time.”
What makes Petrichor candles different from other candles?
Our candles are handcrafted in small batches using high-quality, natural ingredients. They come in luxurious packaging with an elegant branded matchbox, making them perfect for gifting or elevating your own space.
How long do your candles burn?
Each candle is designed to burn cleanly and evenly for approximately 70 Hours, depending on usage and care.
Do you ship internationally?
We currently only ship to the US. Please reach out to support@petrichorcompany.com for inquiries about shipping internationally.
Do you offer gift wrapping?
Our candles come in elegant packaging that doubles as a gift box.
What should I do if I have an issue with my order?
Please contact us at support@petrichorcompany.com, and we’ll be happy to assist you. Your satisfaction is our priority.
How do I stay updated on new scents and special offers?
Sign up for our newsletter to be the first to know about exclusive deals, new product launches, and more! Plus, enjoy 10% off your first purchase when you join. WE’re also on social media. Come and hang out with us at @petrichorcompanyofficial on Instagram and TikTok.